Pretty doesnt sell…

Published Date: April 28th, 2006
Category: Design Talk

Theres lots of scribblings on the web today about the use of ugly design/lack of design to make a website sell.
Here is the article that started it all and a link to the full story.

I wouldnt mind some comment, as it is a toughy….

At the Northern Voice conference I met Markus Frind, founder of Plentyoffish.com. He’s Google’s #1 Adsense user in Canada. His site is pulling in more than $10,000 per day from Google, he told me, and has millions of passionate users. Tens of millions of page views EVERY DAY. Whew!

What’s the secret to his success? Ugly design. I call it “anti-marketing design.”

Huh?

He says that sites that have ugly designs are well known to pull more revenue, be more sticky, build better brands, and generally be more fun to participate in, than sites with beautiful designs.

Ahh, yet another example of anti-marketing marketing.

He joins a good list. Google. Is it pretty? No. Craig’s List? Pretty? No. MySpace? Pretty? No.

Click here for the full story

Click here for air bags strong rebuttal

Click here for a slightly less partisan response

3 Responses to “Pretty doesnt sell…”

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I think ‘anti-marketing’ is just an excuse used by poor designers.

MySpace has been successful because of the service it offers, not because it looks like crap. If an ugly-designed site pulls more revenue that a nicely designed one, its because the service it offers is superior.

Is Markus Frind trying to say that if his site was well-designed, it wouldn’t do as well? And that he actually put some thought into its design? Please.

Agreed, do you ever read this blog: http://www.designeye.org/

I think a team of people with different skill sets teaches an important lesson, yes if you never let anyone with a different skill set to your own at least review your work you will end up with a slightly narrow minded approach (high percentage design / usability / clean code / etc )

I think its as bad to let a straight graphic designer (little/no coding knowledge) create a site as it is to let a straight systems designer (no graphical/branding, etc knowledge) create a site.

I will only buy from a shopping site that looks trustworthy, trust is an element that can be portrayed on a site by a good designer.

Same reason a news reader wears a tie (perhaps no trousers)

Designers do more than make sites look slick!
Can’t we all just get along?

google doesn’t make things pretty. they make them functional and efficient. that always trumps eye-candy design. it takes a truly experienced designer to know when more design (chrome and shit) comes at the expense of functional benefit to the user. google knows this. when you design a form (on paper) which has to be filled out, you think about ways to make it work well for both the person completing it, and the person reading / inputting from it. you don’t approach it the same way you do a piece of advertising material / collateral. i think this distinction is lost on alot of the web designers who have grown up in the age of photoshop.

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